If you are in to online travel agency then you have the responsibility to work as an online travel agent and take the booking from clients all over the world. You have the responsibility same as any traditional travel agents and you need to explain every detail for the travel destination that the traveller wants to go on vacation. You have the responsibility to explain what is travel destination famous for, what are the pros and cons of the place also small details like from where could the clients get their booking done, accommodation, meals etc. all these need to be explained by the online travel agent.
What are the roles of travel agents or online travel agents? The main responsibility and that is role too is that these people should make sure that they have provided all services so that their client should not face any problem right from the time they decide for any travel destination they would be going for in vacation. It is travel agents role that there should be absence of any kind of miscommunication between client and them. If client or traveller suffers from any kind of issue in midst of his vacation then travel agents must be present who could get them away from any kind of problems. The flexibility of online travel agents than that of traditional travel agents is that the former have the flexibility to work from home. The only thing is that they should be online whole day long as they could be required at any time.
There are no kind of special degree or diploma that you require to become a travel agent but you should have certain qualities embedded in you that would help you to grow as an online travel agent. You should be very good in surfing net and gathering information. Secondly, you should be having very good communication skills. Thirdly, you must be good in geography. So, online travel agents job could be great fun and excitement as it helps you in knowing more places and people by just sitting at your home.